Elissa Dobson Limited, trading as ME FIRST Mentor, respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you use our website, take part in online assessments or quizzes, sign up for resources, or engage with our coaching and training services.
1. Who We Are
Elissa Dobson Limited, a company registered in England and Wales (Company Number: 13102981), trading as ME FIRST Mentor. Our business is dedicated to coaching, mentoring and providing wellbeing resources to support midlife women in their personal and professional development.
Registered address: 11 Hallefield Drive, Macclesfield SK117BJ United Kingdom
2. What Information We Collect
We may collect the following information:
Personal details: name, email address, phone number (if you provide it).
Responses to tools or assessments: e.g. quiz answers, self-reflections, or surveys (to provide personalised feedback).
Website use data: information collected via cookies, analytics, and similar technologies.
Service enquiries: any details you provide when contacting us about coaching, workshops, events, or resources.
Transaction data: if you purchase a product or service, we may collect limited payment and billing information (processed securely via third-party payment providers).
3. How We Use Your Information
We use your personal information to:
- Deliver any resources, assessments, or results you request.
- Send supportive emails, updates, and occasional offers (only with your consent).
- Provide coaching, workshops, or training services you have booked.
- Improve our website, resources, and client experience.
- Manage payments, bookings, and customer support.
We will never sell or share your information with third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we rely on:
- Consent – when you opt in to receive emails or marketing.
- Legitimate interest – to deliver services, products, or resources you request.
- Contract – when processing payments or providing paid-for services.
5. How We Store Your Information
Your data is stored securely in trusted platforms we use to run our business (such as ExpertSpace, email marketing software, and Google Drive). Access is restricted and password-protected.
We keep data only as long as necessary for the purposes described in this policy or as required by law.
6. Your Rights
You have the right to:
- Access the data we hold about you.
- Request corrections or deletion.
- Withdraw your consent at any time.
- Complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been misused.
To exercise these rights, contact us at [email protected].
7. Sharing Your Information
We only share your data with service providers who help us deliver our services (such as ExpertSpace for hosting resources or email platforms for communication). These providers are GDPR-compliant and only process data on our behalf.
We may disclose information if legally required to do so.
8. Cookies & Website Analytics
Our website may use cookies and analytics tools to understand visitor behaviour and improve the site. You can disable cookies in your browser settings.
9. Important Disclaimer
All quizzes, assessments, coaching sessions, workshops, and content from ME FIRST Mentor are designed for information and reflection purposes only.
They are not a substitute for professional medical, legal, or financial advice. If you have concerns about your health, wellbeing, or other personal matters, please consult a qualified professional.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.
Summary
We collect only the data we need, keep it safe, and never sell it. We use it to provide you with resources, services, and supportive content — always with your consent.
If you have any questions, contact [email protected].